How to Cancel Paypal Subscriptions

To cancel your customer’s subscription:

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Select My selling preferences on the left side of the page.
  4. In the 'Getting paid and managing risk' section, beside 'My automatic payments', click Update.
  5. In the 'My Customers' section with a list of all your subscribers, click the name of the customer whose subscription you would like to cancel.
  6. Click Cancel near the top of the page.
  7. Select Yes to confirm the cancellation.
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